Guides · questions · warranty · privacy

Support

Setup guides and datasheets

Questions

Sales or technical. For an EG, say which model and what it is fitted to; for a CAN4, the ECU it is fitted to and what the Bus tab shows. Or email sales@thirdshiftelectronics.com.

Your email and your question come to us as one email.

Warranty

12 months, replaced, no questions asked. To claim, tell us what it was fitted to on the form above, and send it back at your cost, and a new one goes out.

Privacy
  • What we collect. The email address and anything you write in our forms. When you order, Stripe collects your name, email, shipping address and payment details, and passes us everything but your card number.
  • Who handles it. Cloudflare hosts the site, Resend delivers the forms' emails to our inbox (Google Workspace), and Stripe takes payments. We don't sell or rent your information.
  • What we use it for. Telling you when a module ships, answering you, and filling and supporting your order.
  • Tracking. No ads and no tracking cookies. Cloudflare Web Analytics counts visits without cookies. We don't act on Do Not Track signals, because nothing on the site tracks you across other sites.
  • Your information. Email sales@thirdshiftelectronics.com to see, correct or delete it. We keep order records for five years, as Washington's tax rules require.
  • Changes. We post them here and update the date below.

Effective October 13, 2026.